Hi! I’m Laura, a writer with 10 years of experience in technical writing, customer support, and product design
What I’ve been up to 💻
Maze
Nov 2021 - present | UX Writer
Nov 2021 - Nov 2024 | Knowledge Manager
InVision
Apr 2021 - Nov 2021 | Technical Writer
Nov 2019 - Mar 2021 | Senior Customer Advocate
Remote Year
Aug 2017 - Sep 2018 | Program Leader
Zomato
Jul 2015 - Jul 2017 | Localisation Manager and Product Designer
Oct 2014 - Jul 2015 | Content Associate
streetfootballworld
Jan 2014 - Jul 2014 | Football for Hope 2014 Intern
Stuff I wrote ✍️
Customer experience
What I learned working as a Program Leader at Remote Year
Design
How to craft a kickass filtering UX
10 principles for great translations
Case study - Fortium shoewear landing page
Case study - Community kitchen landing page